Our Process
Our comprehensive medical process ensures customized and personalized guidance from qualified professionals so that you can make the most informed decisions every step of the way.
Diagnosis
- Connect with the Health Travellers Worldwide team by emailing us at info@healthtravellersworldwide.com or calling us on +91 91763 90909 to speak to one of our expert Medical Advisors for free now!
- Share copies of your existing healthcare records for us to understand the problem comprehensively and enable us to advise you on the next steps for free expert medical guidance.
- We can assist you to get the first specialist opinion at preferred prices.
- In case you already have a specialist opinion, Health Travellers Worldwide can assist you with second medical opinion after registering and making an initial payment by consulting the best doctors in our network hospitals.
Guidance
- We assist you with the help of our Patient Guidance Compass (PGC™) for selecting the right doctors and hospitals.
- Our proprietary PGC™ ( Patient Guidance Compass ) is a unique analytical tool comprising of a matrix of leading doctors & hospitals across key specialities based on cumulative knowledge and extensive experience of our Specialist Medical Advisors as well as the documented feedback from our patients around the world.
- We can even consider your preferred cities and hospital options to ensure that you get well soon under the care of specialist doctors.
Decision
- We can arrange a Tele-Consultation with the treating Doctor at preferred rates.*
- Health Travellers Worldwide ensures you get the best treatment options and the best deals from our empanelled logistics partners.
- Once your treatment plan is agreed upon, we will help you and your accompanying family members in getting the medical treatment visa.
- We will advise you on the need for other official papers like insurance papers, letters from your Ministry of Health and other relevant family and government certificates in case of organ transplant.
*Note: This facility is available on prior request for Tele-Consultation, on availability of the Doctor and his decision for Tele-Consultation. HTW also has the right to decide on offering this facility on a case to case basis.
Stay
- Health Travellers Worldwide will arrange airport pickups and drops, local travel assistance, translator services, mobile phone, SIM card and any other personalized local services to ensure you and your loved ones feel at home and have a smooth road to recovery.
- There will be regular visits from our Patient Happiness Executive during your stay at the hotel or hospital to ensure that there aren’t any hurdles in the process of the treatment.
- You will have 24/7 support for you and your loved ones.
- Through our strategic partners, we will ensure arrangement of foreign currency conversions that may be required during your stay at the host country.
Recovery
- We will organize the accommodation for you and arrange for any visits that may be required to the hospital during the post-operative period.
- We will ensure that the hospital has given all the required paperwork necessary for discharge and for follow up treatment and medications as required in your home country so that you do not have to worry about anything once you are homeward bound.
- Airport transfers with special care will be arranged by Health Travellers Worldwide to ensure a smooth journey back home.
- You will have 24/7 access to our dedicated After-Care team to solve any queries and issues that you may want to address.
- In case the patient is advised to undergo periodic tests, we will co-ordinate the monitoring of the test results by the specialists.
- We will also provide complete assistance in case the patient needs to travel again for the necessary checkups.
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How do we choose our partner hospital?
We research extensively before suggesting a hospital evaluating 60+ key quality parameters including infrastructure, amenities and patient satisfaction which fall under the following categories:
Medical Thrust Areas
- Multidisciplinary approach to patient care
- Dedicated paediatric treatment facility
- Range of specialities
- Number of Intensive Care Units
- 24/7 Emergency Care
- Emergency Protocol
- Quality of medical & nursing staff
- Quality Assurance Accreditation Program for hospitals (NABH/JCI/Other Foreign Quality Accreditation Boards for Hospitals in countries other than India)
- Tumour Board
- Success rates
- Infection Control Committee
- Operating Room with improved functionality and equipment quality
- Filmless Digital Imaging
State-of-the-art Amenities and Care
- Dedicated International Patients Services Team experienced in handling international patients
- Number of international patients treated
- Personal Guest Relations Services
- Aesthetically pleasing hospital buildings
- Balance of natural and artificial light in the structure
- Sleek and modern design on the interior
- Modern lounge areas
- Peaceful and relaxing recovery rooms
- Patient rooms with calming colours and tones
- Designs to promote and enhance rapid recovery
- Structural design to aid patient-staff proximity
- Separate entrances to major services like Surgery, Cardiology and Trauma Care
- Spa like Delivery Rooms
- Outdoor courtyard space
- Lush landscaping
- Retail opportunities like restaurants, pharmacy and shopping
How do we choose our doctor?
To ensure that your health is in the most capable hands, in almost all scenarios we are particular about only suggesting doctors who fulfill the following criteria:
- They should be world-renowned specialists and should have treated international patients in their career.
- They should have graduated from leading national institutes/universities and should have higher degrees either from the UK, USA, Germany, Australia or other developed countries.
- They should be members of National and International Societies for their specialities.
Patient Stories
I came from Baghdad to India with the help of the HTW office over there. I got a good driver and the accommodation in the hospital was also good. Doctors are excellent and experienced. Ms. Tahmina (of HTW) was very helpful. The translator (Ahmed) was good. I will call the HTW office for my friends or family if they have to go to India for their operation.
Mr. Hussein Ali Al-EgabiI came to India with a diagnosis of HSIL (High-grade Squamous Intraepithelial Lesion), doctor suggested surgery after my first biopsy results showed negative. Initially, I was afraid to undergo surgery but the doctors and nurses were extremely good and their approach made me feel like home. I would like to thank Health Travellers Worldwide (HTW) for their guidance and support throughout our stay in India.
Ms. Ciyizire R Clementine, RwandaKnee Arthritis had bedridden me and had deprived me of all the wonderful time for past 4 years. I sought advice from Health Travellers Worldwide. Big thanks to Dr.Shailaja, HTW and Muthira who took care of both me and my family in a professional way.
Mr. Unaya Mohammed Salim Alrashdi, OmanI want to thank you from the bottom of my heart for everything you have done for me. I am delighted with your work. I would, without a shadow of a doubt, not hesitate to recommend Health Travellers Worldwide. I am happy that in this short time I am back with my family and friends.
Mr. Salman Abdullah Dawood Salman, IraqAfter years of suffering from knee pain, I decided to undergo surgery. I heard a lot about medical facilities in India. I sought advice from Health Travellers Worldwide. They suggested me the right hospital for Knee surgery. I chose North India and I am really happy with the hospital’s services and care by the entire team
Mr. Hind Abdul Amir Hassan, IraqOur Partners
Hospital Partners
Logistics Partners
