The HTW Portal is set to change the way information flows for patients seeking treatment abroad and for Payors such as Ministries of Health/Ministries of Defence, Insurance Companies, Corporates and NGOs who sponsor patients.
Our Health Travel Portal serves as an interactive online platform to share information with all the stakeholders – Patients & Payors. It is an innovative and efficient tool to track the patient right from Touch Down to Take-off. The portal also facilitates medical updates, discharge intimations, billing updates and bill settlements. It works as a one-stop information platform for international patients to ensure a seamless communication process for all the stakeholders.
Africa Health Tourism Congress 2018 Marrakech for our unique Online Portal for Payors
Being in the healthcare industry, we realize the importance of confidentiality of patient information. We have tried to achieve the optimum balance between confidentiality and transparency in our portal through the use of the right technology.
The HTW Portal is capable of handling all international patient processes right from raising a query and query management, through patient treatment and up to payments and settlement.
The Health Travel Portal provides high-level dashboards for the stakeholders. These dashboards provide real time status summaries of the international patients under the various processes in their respective health travel cycle. The portal also provides various reports that can be viewed and downloaded by stakeholders.
Any registered HTW patient (non-credit patient) can access the portal through the Patient Dashboard. This dashboard provides the patient with details of the status of his/her query. It allows the patient to view the quotes provided by various hospitals and choose the one that suits them the best. While the patient is being treated abroad, the patient’s family back home can view regular updates on the patient’s status using the portal. The portal also provides the patient with alerts about his/her travel to and from the healthcare destination, including flight details, airport pick-up and drop details, etc.
The Payor Dashboard has been built for the use of Payors such as Ministries of Health/Ministries of Defence, Insurance Companies, Corporates and NGOs who sponsor patients. It provides them with the ability to check the status of queries of their patients. The Payor can view doctor opinions and quotes to provide approval. They will be updated about the travel details of their patients. Most importantly, Payors will receive periodic treatment and billing updates about their patients who have travelled abroad for treatment. The Portal also provides intimation about invoices and payments on completion of treatment. It works as a single-window information platform for the Payor, covering the complete travel cycle of their patients.
The Master Payor Dashboard is one level above the Payor Dashboard. It provides consolidated MIS for a Master Payor, for example the CEO of an Insurance Company or the Director of Treatment Abroad Department in Ministry of Health. It serves to provide a top-level snapshot of patients who have travelled abroad for healthcare through HTW. Various parameters of international travel are addressed in this dashboard, such as details of queries, patients under treatment, financials such as payables and aging, etc. It helps Master Payors in high-level decision-making regarding health travel for their patients.
I came from Baghdad to India with the help of the HTW office over there. I got a good driver and the accommodation in the hospital was also good. Doctors are excellent and experienced. Ms. Tahmina (of HTW) was very helpful. The translator (Ahmed) was good. I will call the HTW office for my friends or family if they have to go to India for their operation.Mr. Hussein Ali Al-Egabi
I came to India with a diagnosis of HSIL (High-grade Squamous Intraepithelial Lesion), doctor suggested surgery after my first biopsy results showed negative. Initially, I was afraid to undergo surgery but the doctors and nurses were extremely good and their approach made me feel like home. I would like to thank Health Travellers Worldwide (HTW) for their guidance and support throughout our stay in India.Ms. Ciyizire R Clementine, Rwanda
Knee Arthritis had bedridden me and had deprived me of all the wonderful time for past 4 years. I sought advice from Health Travellers Worldwide. Big thanks to Dr.Shailaja, HTW and Muthira who took care of both me and my family in a professional way.Mr. Unaya Mohammed Salim Alrashdi, Oman
I want to thank you from the bottom of my heart for everything you have done for me. I am delighted with your work. I would, without a shadow of a doubt, not hesitate to recommend Health Travellers Worldwide. I am happy that in this short time I am back with my family and friends.Mr. Salman Abdullah Dawood Salman, Iraq
After years of suffering from knee pain, I decided to undergo surgery. I heard a lot about medical facilities in India. I sought advice from Health Travellers Worldwide. They suggested me the right hospital for Knee surgery. I chose North India and I am really happy with the hospital’s services and care by the entire teamMr. Hind Abdul Amir Hassan, Iraq